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FAQs about Polycom HDX 9001/2/4

323.tv answers many Frequently Asked Questions about the Polycom VSX series. The Polycom ViewStation and Polycom SoundStation product lines.

Click here to view the Polycom HDX 9000 series

What is the resolution of the HDX 9001?

The 9001 is a Standard Definition codec which has 704 x 480 (4CIF/4SIF) resolution at 30 fps.

What is the HD resolution of the HDX 9002 & 9004?

Both units have an HD resolution of 720p or 1280 x 720 resolution at 30 fps.

What is the minimum bandwidth needed for high definition?

1 Mbps in point-to-point, 2Mbps if content is shared using dual stream standard

What video resolutions are supported under 1 Mbps

128 kbps CIF, 256 kbps – 768 kbps, 4CIF

Q: What is the maximum speed of a point to point call?

A: 4 Mbps Standard (HDX 9004), 2 Mbps Standard (4 Mbps optional) (HDX 9001 & 9002)

Q: What is the maximum bandwidth in the HDX 9004?

A: 6 Mbps throughput allows for higher speed multipoint calls.

Q: Does the HDX 9002 and HDX 9004 have better quality below 1 Mbps?

A: Yes, the both the 9002 and the 9004 run at 4CIF resolution from 256kbps to 768 kbps.

Q: How many video inputs do these video systems support?

A: The 9004 supports up to five video inputs while the 9002 and 9001 support up to four.

Q: Can any HD camera be used with the HDX 9002 & 9004?

A: For the main camera, any HD camera that supports 720p 30fps can be used with component connections but camera control would not be supported.

Q: What camera inputs do you support?

A: HDCI, DVI, VGA, Composite and S-Video

Q: How many displays can be used?

A: Four (9004), Three (9001 & 9002)

Q: What monitor outputs do you support?

A: DVI, Composite, S-Video, Component, HDMI (video only)

Q: What is the max length of camera cable that can be used?

A: The main camera cable for camera one when used with a Polycom Eagle-Eye Camera can be extended 250 feet using an analog component HDCI pin out.

If a second EagleEye camera is used, an optional power supply must be used.

Q: What types of audio connections are used?

A: Professional Phoenix cable connections are used for all audio inputs and outputs.

Q: Does People + Content (H.239) support High Definition?

A: The entire HDX series uses People and Content. When using a minimum of 2 Mbps bandwidth, both people and content will be in high definition.

Q: What PC resolutions are supported?

A: Resolutions up to SXGA are supported. Higher resolutions will be supported in future software releases.

Q: How many languages is the user interface translated into?

A: 16 both in the UI and on the remote control.

Q: Can the Polycom HDX 9001 be upgraded to HD?

A: Yes, it is a return-to-factory upgrade. Part number 5150-23911-001

What are the key differences between the 3 HDX models? 
HDX 9002 HDX 9001     HDX 9004
Max Resolution HD 720p HD 720p SD (4CIF/SIF)
Max Bandwidth 6 Mbps 4 Mbps 4 Mbps
Video inputs 5 HD 4 HD 4
Video outputs 4 3 3
Audio Siren™22 Siren22 Siren22
Multipoint Option(s) 8-way, 4-way 4-way 4-way
Full Transcoding Yes Yes Yes
Rack Mount Design Yes Yes Yes
HD H.264 Content Yes Yes