Polycom HDX 9002 - Refurbished

MSRP $16,499.00
Polycom HDX 9000
Polycom HDX 9001 backplane

Polycom HDX 9002


The Polycom HDX 9002 is a perfect fit for the conference room that needs the flexibility of multiple cameras and audio/video inputs and outputs.


Warranty *

323.tv includes a one year warranty

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Product Description

Learn about the Polycom HDX 9002 refurbished

The Polycom HDX 9002 is an easy to use high definition videoconferencing system.  We recommend it for medium to large conference rooms, classrooms or other meeting environments. No matter where you work or who you work with, you need to be able to communicate with ease. The last thing anyone wants when they jump on a video conference call is to strain to hear what’s being said, or to have to squint to see a semi-clear picture. You won’t have that problem with the Polycom HDX 9002’s sharp high definition video and crystal clear audio. Polycom’s HDX 9002 supports three monitors, dual cameras, up to three table top microphone arrays, or Polycom’s high-end HDX ceiling microphone arrays as an option.  All Polycom HDX systems support computer content sharing using Polycom’s People + Content feature to enrich collaboration sharing of PC documents. The Polycom HDX 9002 is used in rooms where you need custom integration and need the ability to connect to auxiliary mixers, amplifies, and speakers.

Save even more when you buy  a Polycom HDX 9002 refurbished

323.tv has specialized in refurbished equipment for over 15 years.  We call this our our better-than-new option.  This is a great opportunity to purchase a high quality HD Videoconferencing system at a low cost and know that you have warranty and support from the best in the business.  You can save thousands of dollars over new equipment when purchasing our refurbished Polycom HDX 9002 system. The system will include all required accessories, free tech support and a one year warranty.

Installation is easy when you buy from 323.tv

Don’t worry if you’re the IT guy who has been tasked with the installation. Tech Support is included for free and we keep most Polycom products in stock so your order will ship fast. Once you receive the system, you will simply take it out of the box, plug in a few cables and give it an IP address. If you need any help with network settings or configuration, just give our knowledgeable support team a call. They have years of experience and are always ready to help. You can even and ask questions before you buy at 1-866-323-5773.

Start making video calls right away

Your Polycom HDX 9002 will be able to connect to most H.323 an SIP systems such as CISCO, LifeSize and Polycom, right out of the box with a quick setup. If  you are wanting to use the HDX 9002 with a standards based Cloud service such as Zoom, BlueJeans, WebEx or LifeSize Cloud we can help you with that as well. Looking for a high quality video conferencing room system can work with  Microsoft Office 365 Skype for Business, look no further. You can add a Polycom Real Connect for Office 365  license to your order and your  HDX 9002 will be able to join into Skype for Business calls by entering a dial string provided through an invite email. Feel free to contact our Experts at 1-866-323-5773 to ask any questions you have before ordering.


Low cost option for Medium to Large conference rooms
Lower Cost of Deployment and Administration
Crystal Clear Full motion Video in 720p HD resolution
Superior Audio using Polycom Clarity
Computer content sharing to share documents

Product Details:


This Refurbished Polycom product comes with a 1 Year 323.tv Limited Warranty

This plan includes repair or replacement, 8×5 telephone support (normal business hours), 24×7 test sites

In the box:

  1. Polycom HDX 9002 CODEC
  2. Polycom Eagle Eye Pan/Tilt/Zoom Camera
  3. Polycom HDX Table Top Microphone
  4. Remote Control
  5. Required cables

Polycom Part # 2200-23900-001

FAQs about the Polycom HDX 9001/9002/9004
What is the resolution of the HDX 9001?
The 9001 is a Standard Definition codec which has 704 x 480 (4CIF/4SIF) resolution at 30 fps.
What is the HD resolution of the HDX 9002 & 9004?
Both units have an HD resolution of 720p or 1280 x 720 resolution at 30 fps.
What is the minimum bandwidth needed for high definition?
1 Mbps in point-to-point, 2Mbps if content is shared using dual stream standard
What video resolutions are supported under 1 Mbps
128 kbps CIF, 256 kbps – 768 kbps, 4CIF
Q: What is the maximum speed of a point to point call?
A: 4 Mbps Standard (HDX 9004), 2 Mbps Standard (4 Mbps optional) (HDX 9001 & 9002)
Q: What is the maximum bandwidth in the HDX 9004?
A: 6 Mbps throughput allows for higher speed multipoint calls.
Q: Does the HDX 9002 and HDX 9004 have better quality below 1 Mbps?
A: Yes, the both the 9002 and the 9004 run at 4CIF resolution from 256kbps to 768 kbps.
Q: How many video inputs do these video systems support?
A: The 9004 supports up to five video inputs while the 9002 and 9001 support up to four.
Q: Can any HD camera be used with the HDX 9002 & 9004?
A: For the main camera, any HD camera that supports 720p 30fps can be used with component connections but camera control would not be supported.
Q: What camera inputs do you support?
A: HDCI, DVI, VGA, Composite and S-Video
Q: How many displays can be used?
A: Four (9004), Three (9001 & 9002)
Q: What monitor outputs do you support?
A: DVI, Composite, S-Video, Component, HDMI (video only)
Q: What is the max length of camera cable that can be used?
A: The main camera cable for camera one when used with a Polycom Eagle-Eye Camera can be extended 250 feet using an analog component HDCI pin out.
If a second EagleEye camera is used, an optional power supply must be used.
Q: What types of audio connections are used?
A: Professional Phoenix cable connections are used for all audio inputs and outputs.
Q: Does People + Content (H.239) support High Definition?
A: The entire HDX series uses People and Content. When using a minimum of 2 Mbps bandwidth, both people and content will be in high definition.
Q: What PC resolutions are supported?
A: Resolutions up to SXGA are supported. Higher resolutions will be supported in future software releases.
Q: How many languages is the user interface translated into?
A: 16 both in the UI and on the remote control.
Q: Can the Polycom HDX 9001 be upgraded to HD?
A: Yes, it is a return-to-factory upgrade. Part number 5150-23911-001

Additional Information

Weight 45 lbs
Dimensions 18 x 18 x 18 in


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