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FAQs about Polycom HDX 7000 series

323.tv answers many Frequently Asked Questions about the Polycom VSX series. The Polycom ViewStation and Polycom SoundStation product lines.

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Question #1 What maximum video resolutions are available with the Polycom HDX 7000 series?
Answer: The Polycom HDX 7000 series supports up to 720p60.

Question #2 What is 720p60 resolution?  
Answer: 720p60 (60 frames per second) offers the highest motion resolution possible. Progressive scanning reduces the need to prevent flicker by filtering out the fine details, so sharpness is much closer to 1080i than the number of scan lines would suggest.

Question #3 Which Polycom HDX 7000 system supports 720p60?  
Answer: The entire Polycom HDX 7000 series with “Rev C” hardware.

Question #4 What call speeds are needed to achieve different Polycom HDX 7000 video resolutions?  
Answer: 4C/SIF30 from 128 kbps; 4C/SIF60 from 512 kbps; 720p30 – from 512 kbps; 720p60 – from 832 kbps.

Question #5 What Polycom software revision (rev) is needed to achieve the highest video resolutions at the lowest call speeds?
Answer: The minimum software revision is Polycom HDX 2.6.

Question #6 What Polycom HDX camera settings are needed to achieve 720p60 and 1080p?
Answer: With the Polycom HDX 1080p camera – set the device to Sharpness; with the Polycom HDX 720p60 camera – set it to Motion.

Question #7 Can the Polycom HDX 7000 support 1080p60?
Answer: No. 720p60 will provide users with an unparalleled experience with motion and clarity for most applications.

Question #8 How many camera inputs does the Polycom HDX 7000 series support?
Answer: Three total camera inputs (one HDCI, one DVI-I, and one S-Video).

Question #9 Will the Component video input support devices like a Blu-ray player?
Answer: Yes. A user can utilize the included HDCI to Component break-out cable. If audio is needed, audio may be connected through the AUX Audio input.

Question #10 How many displays does a Polycom HDX 7000 support?
Answer: Three total displays are supported: one DVI-I, one YPbPr, one VGA or one VCR.

Question #11 How many microphone arrays does a Polycom HDX 7000 support?
Answer: A total of two HDX microphone arrays are supported. This includes a combination of ceiling mics, table top and a Polycom SoundStation IP 7000 conference phone.

Question #12 Does the Polycom HDX 7000 support ISDN/V.35/PRI?
Answer: Yes, the Polycom HDX 7000 supports these through the optional network adapters.

Question #13 What models are available with the Polycom HDX 7000?
Answer: The Polycom HDX 7000 includes: HDX codec, Polycom EagleEye camera, HDX remote control, cables, and 2M line rate point-to-point.

Question #14 Does the Polycom HDX 7000 People+Content (H.239) feature support High Definition?
Answer: The entire Polycom HDX Series uses H.239 People+Content. When using a minimum of 1024 kbps bandwidth, both people and content will be displayed in high definition.

Question #15 Does People+Content (H.239) run at a full frame rate with the Polycom HDX 7000 series?
Answer: Yes, People video can run at 1080p30 or 720p60 and Content video can transmit up to 720p30.

Question #16 How do you share content with the Polycom HDX 7000?
Answer: The Polycom HDX 7000 shares content with the People+Content and People+Content IP software solutions.

Question #17 What PC resolutions does a Polycom HDX 7000 support for H.239 and People+Content?
Answer: The Polycom HDX 7000 series supports resolutions up to 1680×1050.

Question #18 What options are available for the Polycom HDX 7000 series?
Answer: A MultiPoint Plus 4-way option is available, which makes the Polycom HDX 7000 series capable of Standard Definition Continuous Presence.

Question #19 Does a Polycom HDX 7000 support API commands and serial control?
Answer: No. However, The serial port on the Polycom HDX 7000 does support data-pass through and RS232 control.

Question #20 Does the Polycom HDX 7000 integrate with Microsoft OCS?
Answer: Yes. The Polycom HDX video system can register to the server and have similar functionality as an OCS client – from directory to one-touch dialing.

Question #21 Does the Polycom HDX 7000 support Dual Monitor Emulation (DME)?
Answer: Yes, the Polycom HDX 7000 supports DME. However, when in a call and sharing content, the Polycom HDX will only display far-end video and content Near-end video will not be displayed.

Question #22 What is Live Music Mode on the Polycom HDX 7000 series?
Answer: This feature, when enabled, transmits audio using a configuration that reproduces live music picked up by microphones more faithfully. For example, noise suppression and automatic gain control are disabled when this setting is enabled.

Question #23 What cameras are supported by the Polycom HDX 7000 series?
Answer: The following cameras are supported by the Polycom HDX 7000 series:

  • Polycom EagleEye, Polycom EagleEye View and Polycom EagleEye 1080
  • Polycom PowerCam Plus
  • Polycom PowerCam
  • Sony EVI-D30/31
  • Sony EVI-D70
  • Sony EVI-D100
  • Sony BRC-300
  • Elmo PTC-100S/110R/150S/160R
  • Canon VC-C50i
  • Sony BRC-H700
  • Sony EVI-HD1

Question #24 What is the maximum length of the Polycom HDX 7000 series camera cable?
Answer: When used with a Polycom EagleEye camera, the main camera cable with the Polycom HDX 7000 can be extended 250 feet using an analog component HDCI pin out.

If a second Polycom EagleEye camera is used, an optional power supply must be used.

Question #25 Are there furniture options available for the Polycom HDX 7000?
Answer: Yes. An entire series of stylish packaged solutions to fit any size environment and budget are available for the Polycom HDX 7000 series. Contact us for more details.

Question #26 Where can I find out more about a Polycom HDX 7000 series model?
Answer: Polycom HDX 7002 XLP, Polycom HDX 7000 – 720p, Polycom HDX 7000 – 1080p, Polycom HDX 7002 – 720p, Polycom HDX 7001

What video standards and protocols doe the Polycom HDX 7000 support?
• H.264, H.264 High Profile IP, H.263++,
H.261
• H.239/Polycom People+Content
• H.263 & H.264 Video Error Concealment

What People video resolutions does the Polycom HDX 7000 support?
• 720p, 30 fps from 512 Kbps
• 720p, 60 fps from 832 Kbps
• 1080p, 30 fps from 1024 Kbps
• 4SIF/4CIF, 30 fps from 128 Kbps
• 4SIF/4CIF, 60 fps from 512 Kbps
• SIF (352 x 240), CIF (352 x 288)
• QSIF (176 x 120), QCIF (176 x 144)

What Content video resolution does the Polycom HDX 7000 support?
• Resolutions supported:
HD (1920 x 1080), WSXGA+ (1680 x 1050),
SXGA (1280 x 1024), HD (1280 x 720),
XGA (1024 x 768), SVGA (800 x 600),
VGA (640 x 480)
• Output: 720p (1280 x 720),
1080 (1920 x 1080), XGA (1024 x 768),
SVGA (800 x 600)
• Content Frame Rate: 5–30 fps
• Content Sharing: People+Content and
People+Content IP

What other standards are supported by the Polycom HDX 7000?
• H.221, H224/H.281, H.323 Annex Q,
H.225, H.245, H.241, H.331, H.239, H.231,
H.243, H.460, BONDING, Mode 1
• BFCP (RFC 4562)
• TIP

What Audio standards and protocols are supported by the Polycom HDX 7000?
• Polycom® StereoSurround™
• 22 kHz bandwidth with Polycom®
Siren™ 22 technology
• 14 kHz bandwidth with Polycom® Siren™ 14
technology, G.722.1 Annex C
• 7 kHz bandwidth with G.722, G.722.1
• 3.4 kHz bandwidth with G.711,
G.728, G.729A

What kind of Security does the Polycom HDX 7000 provide?
• Secure web
• Security mode
• AES FIPS 197, H.235V3 and H.233/234
• FIPS 140-2 Validation Certificate (#918)
• IPv6 (DISA)
• Secure password authentication

Collaboration with the Polycom HDX 7000?
• Polycom® VisualBoard™ Technology
– Touch monitor compatibility
– Direct mouse integration
– Multi-site collaboration
– Polycom® UC Board™ (optional)

Any Options available for the Polycom HDX 7000?
• Polycom® Touch Control
• Polycom® EagleEye™ Director
• Polycom® EagleEye™ View camera
• MPPlus software for up to 4 sites (HDCP)
• Network interface modules
• Polycom® SoundStation® IP 7000
speakerphone integration
• Polycom® HDX® Media Center options
• RTV/CCCP
• TIP

Electrical requirements for the Polycom HDX 7000?

• Auto sensing power supply
• Typical operating voltage/power
189VA @ 115V @ 60 Hz @ .67 PF
192VA @ 230V @ 60 Hz @ .66 PF
196VA @ 230V @ 50 Hz @ .65 PF

What are the Network supported features for the Polycom HDX 7000?
• Polycom® iPriority™ for QoS
• 10/100 auto NIC (RJ45)
• Auto-MDIX
• H.323 and/or SIP up to 6 Mbps
• Polycom® Lost Packet Recovery™
(LPR™) technology
• Reconfigurable MTU size (IP only)
• SIP Firewall Traversal (Acme Packet)
• RS232
– Camera control
– Data pass-through
– Audio mixer control
– Full serial API support
• H.320 (Optional)
– ISDN Quad BRI, PRI T1 or E1
– Serial (RS449, V.35 RS530 with
RS366 dialing)
– Auto SPID detection and line
number configuration
• Microsoft® Office Communications
Server integration
• Microsoft® ICE support
• Micosoft® Lync™ support
• IBM® Sametime™ support

What are the Environmental specifications for the Polycom HDX 7000?
• Operating temperature: 0–40°C
• Operating humidity: 10–80%
• Non-operating temperature: -40°–70°C
• Non-operating humidity (non-condensing):
10–90%
• Maximum altitude: 10,000 feet

What does the Polycom HDX 7000 User interface include?
• Polycom® SmartPairing™ technology
• Directory services
• System management
• Web-based
• SNMP
• Polycom® Coverged Management
Applications™ (CMA®) technology
• CDR
• International languages (16)
• Wildcard language tool
• USB software update

What is and does the Polycom HDX 7000 support Polycom® Constant Clarity™?
Yes! It does:
• Automatic gain control
• Automatic noise suppression
• Keyboard noise reduction
• Polycom® MusicMode™
• Instant adaptation echo cancellation
• Audio error concealment
• Polycom® Siren™ Lost Packet Recovery