- Zoom will end support for its Zoom Rooms Android Controller application on specific legacy hardware devices including the Trio 8800 in March 2023, releasing the final version 5.14.0.
- The Trio 8800 Zoom Rooms application will likely continue working until early 2024 which is when zoom anticipates its minimum required software version will be beyond 5.14 for Zoom Rooms.
- We recommend upgrading to the Trio C60 or TC10 Touch as soon as possible.
Zoom Rooms Controller App Will Be Available On Trio 8800 Until Early 2024
In March 2023, Zoom will release the final version of its Zoom Rooms Android Controller application, version 5.14.0, which will only support certain legacy hardware platforms. The affected legacy hardware, which includes the Polycom Trio 8800, will no longer receive updates due to the lack of operating system updates. The Zoom Rooms Android Controller version 5.14.0 on these devices is expected to reach end of life in February 2024 and stop operating.
Zoom recommends replacing affected legacy hardware with a device from the Zoom Rooms Certified Hardware Controllers list or through the Zoom Rooms Hardware as a Service program. Customers can check if they have deployed Zoom Rooms Android Controllers on affected legacy hardware by reviewing the data in the Zoom admin portal.
Zoom Room Certified Controllers
Poly Trio C60 - New
The Poly Trio C60 IP Conference Phone features cutting edge sound technology. The Trio C60 by Poly (Polycom) supports all leading SIP services & has built-in native integration for Zoom.
Trio C60 - Refurbished
The Poly Trio C60 IP Conference Phone features cutting edge sound technology. The Trio C60 by Poly (Polycom) supports all leading SIP services & has built-in native integration for Zoom.
Poly TC10 Touch Panel
The TC10 Touch Provides Easy Touch Navigation And Room Scheduling for Zoom Rooms. Control video calls in the room and share content or use it outside the room as a room scheduler.
Latest Poly Zoom Room Systems
Poly Studio Small Zoom Room Kit
The Poly Studio Small Room is perfect for smaller meeting spaces that want the best collaboration experience in Zoom.
Poly Studio Med. Zoom Room Kit
This Kit for Medium-sized rooms offers mind-blowing audio and video for your most productive, focused calls ever.
Poly Studio Large Zoom Room Kit
This kit combines the simplicity of Zoom with cutting-edge video & audio to offer the best experience available.
Premium Zoom Room/Multi-platform Systems
Poly Studio X50
The Poly Studio X50 video bar delivers radical simplicity in for small or even medium-sized rooms.
Poly Studio X52
Equipped with a 20MP 4K UltraHD 95-degree FOV camera, stereo speakers, and Poly Director AI.
Poly G7500 12x
The Poly (Polycom) G7500 is a 4k Ultra-HD Video Conferencing System with premium video, voice, and presentation technology.
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